The Studio does not issue refunds. Studio credit is offered for returned merchandise or canceled workshops, camps and events within the restrictions outlined above.
To receive credit, PAINT:LAB has a 24-hour workshop/lesson cancellation policy and a 48-hour camp cancellation policy. Any cancellations with less than appropriate 24/48 hour notice are subject to a 60% cancellation fee. Customer forfeits entire amount if cancellation is less than 5 hrs. No-show will also result in full forfeiture. All deal vouchers are subject to forfeiture with less than appropriate 24/48 hour notice to reschedule. Event cancellations within seven days of event are subject to deposit forfeiture. Event cancellations after 48 hrs prior to event are subject to full forfeiture.