PAINT:LAB has a 24-hour cancellation policy. Any cancellations with less than 24 hours notice are subject to a 40% cancellation fee. Customer forfeits entire amount if cancellation is less than 5 hrs. No-show will also result in full forfeiture. All deal vouchers are subject to forfeiture with less than 24 hours notice to reschedule. The Studio does not issue refunds. Studio credit is offered for returned merchandise or canceled workshops and camps within the restrictions outlined above.